More than one month ago, I sent you my Serializer back to you because I failed to upgrade the firmware to 1.5. The RMA is 00007.

Could you please confirm me that you receive the box and tell me if you already sent it back yo me?

Thank you,

Cedric.

We did receive your Serializer, and the firmware has been upgraded (last week).  I just need to send you a Paypal payment request for shipping charges to ship it back.  This would be easier that obtaining your credit card info again (which we do not store).

Which way would you prefer to have it shipped back?  USPS International, Global Priority, or Global Express?  The pricing would be $10, $20, and $30.50 respectively.

Best Regards!

 

Jason Summerour
President,
Summerour Robotics Corporation
Microsoft MVP
www.roboticsconnection.com

I would prefer to us UPS International. I do have a paypal and so tell me how do you want to proceed for the payment.

Best regards,

Cedric.

I'll send you a paypal payment request this afternoon.  Once we receive payment, we'll get your Serializer shipped back out!

Best Regards!

Jason Summerour
President,
Summerour Robotics Corporation
Microsoft MVP
www.roboticsconnection.com

We do not ship UPS international.  We ship all packages via USPS.

You can choose from:

• Global Express Mail (6 Days)       $30.00
• Global Priority Mail (6-10 Days)   $20.00
• 1st Class Int'l (Varies)               $10.40

Which would you prefer?

Best Regards!

Jason Summerour
President,
Summerour Robotics Corporation
Microsoft MVP
www.roboticsconnection.com

I guess the 1st Class Int'l  would be fine as there is no hurry.

Thanks,

Cedric.

Best Regards,

Jason Summerour
President,
Summerour Robotics Corporation
Microsoft MVP
www.roboticsconnection.com